Frequently Asked Questions

Question: I paid for my order on PayPal, but I coulnd't find the download link on the order confirmation page. What should I do?

Answer: You will also receive the download link in your email. If you use Gmail, you may need to click a link to show the full message in order to get to the download link. If you do not see the email, please check your spam folder just in case. If you've tried these things and you still can't find your link, please contact us and we will re-send you your download link.

Question: I only found one file that downloaded to my computer. Where are the audio files for the 5cd package that I ordered?

Answer: Only 1 file will download to your computer. It is a compressed file with extension .zip. Some computers are set up to extract a .zip file automatically. To extract the file manually on a Mac computer simple double click the .zip file. To extract the file manually on Wondows right-click the folder, click Extract All, and then follow the instructions. Once you extract the .zip file your will find file folders with all the tracks of the 5 cd set.

Question: How do I import my Blind Yoga audio files into iTunes?

Answer: Make sure you extrated the .zip file that downloaded to your computer.Open iTunes.On a Mac: Go to File and select Add to Library. on Windows Go to File and select Add Folder to Library. TIP: In iTunes for Windows 7 or 8, menus are off by default. To turn on iTunes menus temporarily, press the Alt key. This will turn the menus on and off. You will need to turn menus on in order to go to the File menu. Finally, navigate to and select the file or folder you want to add, then click open.

Question: How to I get my Blind Yoga audio tracks onto my iPod or other iOS device?

Answer: After you have imported the Blind Yoga mp3 files into iTunes, you need to sync your iOS device with iTunes and make sure it is set to add the new Blind Yoga tracks. You canr ead more about syncing with iTunes here: https://support.apple.com/en-us/HT201253